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ec.europa.eu

cross-posted from: https://feddit.org/post/16494262

cross-posted from: https://feddit.org/post/16494160

I think I don’t really need to explain what SKG is. The initiative has been discussed here on Lemmy enough that I think most people have heard of it.

For the hand full of people who haven’t: It’s a movement aiming to keep games legally playable after support has ended by the support has ended by the devs. Check the official website for more details: https://stopkillinggames.com/

The European Citizens Initiative still accepts signatures for two days. If you have not signed it yet and you are eligible to do so (EU citizen of voting age - that’s either 16 or 18, depending on the member country) please do so now. The link for it is on the official website linked above.

That’s not the only avenue to reach our goal however. The EU’s Digital Fairness Act just reached its public consultation phase. The new law attempts to provide a lot of consumer protections in the digital realm, such as a ban on dark patterns. It currently doesn’t cover the planned obsolescence of video games, but it is open to amendments. And that’s where you come in: If you are an EU citizen of voting age, then you can provide feedback to the proposed law and maybe we can get protections for gamers in there.

You can give the feedback on the EUs official website: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/14622-Digital-Fairness-Act_en

  • .Donuts@lemmy.worldEnglish
    7·
    5 days ago

    Here are the objectives that they want to assess with some examples:

    "(…) explore options on how to improve consumer protection in the online environment and increase their trust, including by assessing the need for targeted prohibitions, for example with respect to:

    • preventing traders from using dark patterns and other unfair techniques that pressure, deceive and manipulate consumers online;

    So we’re talking hidden / obscured cancellation mechanics, hidden costs, misleading language. Fortnite 1 / Fortnite 2

    • giving consumers greater control of their online experience by addressing addictive design features that lead consumers, particularly minors, to spend excessive time and money on online goods and services;

    This addressee (literal) gambling and FOMO-style design, very present in mobile gaming. Don’t have links for this one, but pretty much all the big names are mentioned in lawsuits over the past years

    • addressing problematic features of digital products such as in video games, in particular as concerns their impact on minors;

    This is a broad one, presumably to identify key mechanics like loot boxes in any variety and gacha style mechanics and how they impact minors. Example study

    • addressing problematic personalisation practices, including situations where consumer vulnerabilities are targeted for the purposes of personalised advertising and pricing;

    Targeting your weaknesses to extract more money from you is not fair. Especially if these weaknesses are any addictions or unhealthy habits. Star Citizen

    • preventing harmful practices by influencers (e.g. the lack of disclosure of commercial communications, the promotion of harmful products to their followers and clarifying the responsibilities of the companies that collaborate with them);

    Content Creators / Influencers are the new way to market products to consumers, especially children. Transparency with regards to sponsored content is necessary, as these creators can have a huge influence. Jenner / Celsius (pdf)

    • addressing unfair practices related to the price (e.g. “drip” pricing, “starting from” prices if the trader applies dynamic pricing, percentage/value discounts that mislead the consumer as to the nature of the promotion);

    Pretty straight forward I think. You can’t display a €99 pack and list it as “starting from 4,99” where that price belongs to the cheaper pack.

    • addressing problems with digital contracts (e.g. difficult cancellations of subscriptions, auto-renewals or free trials converted into paid subscriptions, use of chatbots for customer service).

    See the first point about dark patterns, this is just in a wider scope to emphasise it’s not just online but specifically about subscriptions and cancelling them. Cancelling should be as easy as signing up. US Gov vs Adobe

    Now I don’t have time to find more links, but there’s plenty of more material out there. I only shared some examples and some of them might have been resolved or rejected by court by now.

    Feedback

    Giving feedback is as easy as logging in to the website and filling in the form. I was able to use my eID that uses my national government ID app that I use for everything else in my country.

    You get space for 4000 characters, and are required to share some details. You can decide whether you want to keep your feedback anonymous or share it publicly. You can browse public feedback on the main page linked in the post for inspiration.