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Zenoctate@lemmy.world to Greentext@sh.itjust.works · 1 month ago

Anon describes apple's practices

lemmy.world

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Anon describes apple's practices

lemmy.world

Zenoctate@lemmy.world to Greentext@sh.itjust.works · 1 month ago
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  • rtxn@lemmy.world
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    1 month ago

    Battery is dead. Customer disservice can’t run diagnostics software on it because it won’t turn on because the battery is dead. They won’t replace the battery because the battery is dead. That entire cult is a fucking farce.

    • Camelbeard@lemmy.world
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      1 month ago

      That was fun to watch

    • Echo Dot@feddit.uk
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      1 month ago

      If the battery is dead how can they turn it on to find out what the problem is? Literally an unsolvable problem.

      I suppose in theory they could replace the battery and then see if that fixed the issue, and if it didn’t then there’s another issue, and then fix that issue, but all that seems like a lot of work.

      • daellat@lemmy.world
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        1 month ago

        This is sarcasm right and people are being wooshed or!?!? (I really don’t know anymore sometimes :D)

      • rtxn@lemmy.world
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        1 month ago

        Only a Genius could come up with a scheme that offloads the cost of their own laziness to the customer. Exactly the kind of innovation that Steve Jobs stood for.

      • Anivia@feddit.org
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        1 month ago

        If the battery is dead how can they turn it on to find out what the problem is? Literally an unsolvable problem.

        Takes 5 seconds to probe the battery with a multimeter and see its dead. Those are basic troubleshooting steps that some 10 year olds can do, let alone a professional repair shop.

        And any device built to be serviceable has diagnostic probing points on the pcb for stuff like this, even iPhones

        • Echo Dot@feddit.uk
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          1 month ago

          Yeah I know that’s my point.

          • Anivia@feddit.org
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            1 month ago

            Given the absolutely clueless troubleshooting you suggested in the 2nd paragraph that was not exactly clear

  • Rai@lemmy.dbzer0.com
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    1 month ago

    My iPhone 5’s battery was fucked after 3.5 years

    Went into Apple Store for first time in my life

    They took phone, I walked around for a half hour

    Went back, they replaced battery because it was a known issue for free

    Used phone for another year before giving it to a friend

  • SonOfAntenora@lemmy.world
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    1 month ago

    I went to an identical hole for an iphone battery. But no i’m not the greentext guy

  • Boomkop3@reddthat.com
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    1 month ago

    Not a war crime, definitely a crime. Legal in the usa tho

  • sorghum@sh.itjust.works
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    1 month ago

    https://consumerrights.wiki/

  • QuoVadisHomines@sh.itjust.works
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    1 month ago

    I had a screen die on an iphone. The guy lied and said it could not be fixed. I got a piece if shit android phone. Two years later I see the old Iphone and plugged it in. The fucking thing works.

  • k0e3@lemmy.ca
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    1 month ago

    Couldn’t

    Wouldn’t👌

  • atro_city@fedia.io
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    1 month ago

    Could’ve bought a new android phone for the same price.

    • DeathByBigSad@sh.itjust.works
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      16 days ago

      deleted by creator

  • buttnugget@lemmy.world
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    1 month ago

    I stopped reading when it said “$2000 paperweights”. You can dislike Apple for any number of reasons, but this doesn’t make sense. Its products work just fine and they run the software that’s on them.

    • boletus@sh.itjust.works
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      1 month ago

      It becomes a paperweight once you install the software updates.

      • buttnugget@lemmy.world
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        1 month ago

        No it does not. Anyone who refers to a functional machine as a paperweight should be involuntarily committed to a psychiatric hospital for evaluation.

        • Tattorack@lemmy.world
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          1 month ago

          “Functional machine” is the working term here. But I guess we have different definitions of what counts as “functional” :)

          • buttnugget@lemmy.world
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            1 month ago

            We do not have different definitions of a functional machine. If you think they’re overpriced, fine; underperforming per price:performance ratio? Fine. Whatever you want. But brand new Apple products work and you all sound ridiculous defending calling them paperweights.

  • WeirdGoesPro@lemmy.dbzer0.com
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    1 month ago

    This story is a lie.

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